We managed to try them all apart from the Asian restaurant. Wi-Fi is free in the lobby. There are many rooms with private pools. Decor is colourful and contemporary and the open kitchen made it fun as kids can watch the chefs prepare their food. Arrival / The Grounds. This was honestly the best vacations in Greece we have been. And if thats not enough there are plenty of watersports available including canoeing, paragliding, pedal boats and water-skiing. For the active, theres a large indoor pool and two outdoor seawater swimming pools. Bursting with style and sophistication, the Mitsis brand combines luxury with first-class traditional Greek hospitality throughout its high-end properties. It was replenished every morning. This event spoiled our stay we felt reception staff were different with us after event, Terrible management We stayed at the faliraki beach hotel from 14 to 21 October 2021It is impossible to find a sun lounger after 7.30 in the morning, every one has a towel on it every morning we looked after breakfast at 10 am everything taken. The beach is not sand but rather tiny stones and it is almost impossible to walk on it. Food selection, room service and entertainment and poolside waiters are superb. Our new Instagram content is up and running, and this is your opportunity to win unique prizes at Mitsis Hotels! I loved the wide variety of fruit and fresh bread available and of course Piper loved the selection of breakfast cookies and cakes. Thomas Cook, which no longer operates its own flights and is now an online travel agent, said customers due to travel to the resorts of Kiotari and Lardos between now and July 31 could cancel their holidays for a refund. Seven years without the impactful presence of our founder, Konstantinos Mitsis, we remember his larger-than-life personality and caring for others that, to this day, make Mitsis Hotels a unique place to be. This is my favourite spot for a coffee in the morning to watch the waves rolling in. Dear Nurit, Let us thank you for taking the time to share this very kind review! Heres the latest travel information for people travelling to Rhodes. With Mitsis Premium Collection indulge in the unique atmosphere, the impeccable amenities and the top-quality service and anything you may ask is possible! A package holiday is made up when two or more elements of a holiday are booked together at the same time, for example flight and hotel. !Looking forward to your 4th stay with us soon!Best regards, Mitsis Alila Resort & Spa. Family travel blog, Are We There Yet Kids was born after days trawling the internet trying to plan a holiday to Thailand whilst looking for something to entertain my daughter that weekend. It is very gorgeous hotel resort with capable employees. Samantha Caldecott, 46, from Orpington, south London, was told she could not get a refund for her 4,900, 10-day holiday at the 5-star Mitsis Rodos Village Beach Hotel and Spa in Kiotari, Rhodes . British Airways announced that a flight scheduled for Monday would bring tourists home and that customers already in Rhodes or due to fly out could change their flights free of charge. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Stayed at the Blue Domes resort at Mitsis hotels and absolutely loved everything about it. We stayed in the Mitsis Alila Resort and it was absolutely great! Natasha was fantastic here , and made our evenings excellent most night , with insightful knowledge about the wines. I got sick of having several tabs open at once and couldn't find a one size fits all solution. On arrival it was stocked with a full sized bottle of cava, half sized bottles of wine, beers and cans of pop. Beautiful resort lots of hard working staff. Thanks to the hospitality of the hotel team and especially of the concierge Natasa who took care of activities, dinners in Rhodes city, and other requests, we had a wonderful experience. Cancelled flight to Greece? We are delighted to hear that all of your guests were 100% satisfied and we will definitely deliver your kind words to Natasa!We will be very happy to welcome you and your guests in the future!With regards,Mitsis Alila Resort & Spa. The masseuse who did the massage was clearly a smoker, and their hands stank of cigarettes which was a bit gross! Beware of scammers offering refunds. I and my wife stayed at the Mitis Royal Mare Thalasso for 11 nights in July. With amazing staff! Would I come back to the Royal Mare? It was a slow and relaxed experience and made a lovely break from the main buffet restaurant. We use dedicated people and clever technology to safeguard our platform. Theres a huge selection available with a fresh egg station and plenty of cooked meats. HIGHLIGHTS FROM THE 8TH ROADS TO RHODES MARATHON, JOIN OUR EFFORTS ON WORLD ENVIRONMENT AND OCEANS DAYS, WELCOME TO THE UPGRADED MITSIS FRIENDS CLUB, LIVE THE BEST FAMILY ISLAND HOLIDAYS IN CRETE, FREE CHESS MASTERCLASSES AT MITSIS HOTELS. Hoping the feedback helps improve the service. A complimentary set of O.Live natural bath toiletries are also offered. Regarding the spa, I paid to have a full body massage which was okay but not worth the money. Covid safe, fantastic service from all the staff, nothing too much trouble. The food in the main restaurant was very limited compared to other 5 star hotels I have been too.Having said that its definitely worth a visit as I couldnt fault the staff on the friendliness whilst serving us and when we had a problem with our air conditioning in the room they immediately came to fix it. We contacted reception several times and, although they advised a couple of fixes it didnt really work throughout our stay. Ask Timur M about Mitsis Royal Mare Thalasso & Spa Resort, Ask Roboliverj1990 about Mitsis Royal Mare Thalasso & Spa Resort, Ask Rick S about Mitsis Royal Mare Thalasso & Spa Resort, Ask Nemesysmtc about Mitsis Royal Mare Thalasso & Spa Resort, Ask NuritTLV about Mitsis Royal Mare Thalasso & Spa Resort, Ask corneliav825 about Mitsis Royal Mare Thalasso & Spa Resort, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 12 websites. If your hotel is closed but your flight is still operating you may be able to move the flight and claim for any losses on the hotel from your insurer. There is also a summer kids club and a kids outdoor pool. Whilst youre staying at the Mitsis, make sure you book yourselves in for brunch at least once. Mitsis Alila Resort & Spa: The best Mitsis hotel - See 3,326 traveler reviews, 5,113 candid photos, and great deals for Mitsis Alila Resort & Spa at Tripadvisor. The only issue really is that it it windy in this location and not every day you can swim in sea. To me, whats happened in Rhodes is that. We had an absolutely amazing time staying at the Mitsis Rinela. After researching, and being tempted by the offering of the resort in terms of price, we decided to book. We opted for a bloody Mary and a Bellini alongside our coffee as a treat. In total, 14 Greek hotels were among the top 100 for 2017 according to Russian travelers, with 6 belonging to Mitsis Hotels Group. , many restaurants can be booked in advance (a-la carte options) do some research before you arrive to ensure you can get the best from this hotel.The hotel was spotless, the staff work incredibly hard to make you feel special.All the staff were lovely but the ones that went above and beyond were George / Crepes - Top bloke with a fantastic memory!Spiros / Cocktails - Great sense of fun and excellent CSSophia ( breakfast) - Such a warm and professional hard working employeeAntonis & Leo - Amazing servers that really give you excellent servicePlenty of sun beds, excellent cocktails. if in doubt.. Book it !! We've tried to contact you several times as we haven't been able to take payment. Also the two restaurant managers Simoz and Illios who had a chat with us every day and made us so welcome. This 5* ultra-all-inclusive 24h beach resort with a beautiful Blue Flag awarded beach and rich entertainment is the right choice for couples and families seeking quality accommodation, good service and Greek hospitality in Kos! There are other areas to develop. Great staff, great food, fab beach and general facilities. Amazing service, kind people and they provide everything you could possibly need! The decor is nice and bright and the service very much un-rushed which made for a nice, relaxing meal. They were often a bit slow to respond to problems and were rather brisk in their approach. The room where I had the massage had no air conditioning, so was again boiling. We always managed to get sun beds although we did put our towels on sunbeds on our way to breakfast each morning. Our boys loved the creperie for crepes, waffles and ice cream. I have to shout out several names for praise - Anna Guest Relations / Zoi Reception / Niki Serving staff all played a key role in keeping us happy and are great assets and ambassadors to the Mitis brand. Experience the very pinnacle of luxury Mediterranean all-inclusive vacations in Greece at Mitsis Hotels! Greece has an increase of 11% and a recommendation rate of 100% compared to the same period last year. Every part feels expensive and welcoming apart from the reception area and bar which is probably in need of a re vamp to bring it in line with the rest of the hotel. Hotels & Resorts We offer excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options, with 19 hotels & resorts in Athens, Crete, Kamena Vourla, Kos and Rhodes. A luxury beach resort option set on the coast overlooking beautiful beaches and the turquoise waters of the Aegean Sea. Hotels & Resorts Crete Laguna Resort & Spa A bridge room, electronic game room and a tennis court are all on site. From the moment you walk into the reception area of the Mitsis Rinela youll be blown away by the beautiful decor. A MUST VISIT"Thank you for choosing the Mitsis Alila Resort & Spa in Rhodes for your stay. Catch a glimpse of our guests stories and get inspired to create your own! The hotels ultra-all-inclusive programme offers a variety of tastes, including 4 la carte restaurants as well as a rich entertainment program & sport activities. Finally we found a lovely little bar down on the beach, again they have refreshing cold beers, cocktails and slushies for the little ones. definitely book with them you wont regret it !! All the more, Mitsis Ramira Beach Hotel on Kos island is the big winner of the awards, honored as the best hotel in the world! Brunch in the ouzeri is very good and I would recommend it to everyone :) !The Beach offers nice beds only disadvantage is that there are no Toilets on the beach, suggestion is that you use one of the 4 showers as a toilet. Can't recommend it enough! We enjoyed the most amazing grilled fish and shellfish and Piper was able to order some very kid friendly chicken goujons. Let me know in the comments. Tuesday and confirmed that customers would be refunded. Most of those with imminent departures have had their trips cancelled but not all. The main building, main restaurant and thelasso spa looked quite tired and in need of refurbishment; not 5* calibre but more on that later. Special thanks to Andreas and Angelo. The hotel's ultra-all-inclusive programme offers a variety of tastes, including 4 la carte restaurants as well as a rich entertainment program & sport activities. Lot of different types of fish and other animals. Have a beautiful day!Best regards, Mitsis Alila Resort & Spa. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Blue Domes Resort & Spa To amend her holiday to something similar, Ms Caldecott said she would have to pay thousands more. If you are a British national affected by wildfires in Rhodes near Kiotari, Pefkoi, Lindos and the surrounding area, please follow the guidance from the emergency services. A spokesperson said: The safety and wellbeing of our customers is of paramount importance to us. Commitment to service and guest satisfaction is our main concern. Highly recommend this hotel chain after 3 visits. Seize the opportunity of joining Mitsis Friends Club! The hotel prides itself on its family-friendly atmosphere and offers family rooms and complimentary baby cots. There are 402 rooms at the Mitsis Grand Hotel including standard rooms and suites. Companies can ask for reviews via automatic invitations. The Food - (Main Restaurant Buffet) Breakfast - A mixture of hot and cold foods but very, consistent in terms of choice and a bit boring. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature local and . Several of the ethnic restaurants are set behind the outdoor pool area in relaxed dining spaces. Anyone due to fly in the next week can postpone their trip free of charge. Printed documents for us, paid to extend room. She was truly a great ambassador for the Mitsis hotels. Scooter rider dies after collision with ambulance on 999 call in South Yorkshire, At least 10 killed in Thailand fireworks warehouse explosion, Ex-paratrooper completes six-year charity walk around UK coast with new family and a dog, What will happen to the housing market for the rest of 2023, according to experts, BBC insiders fear more presenters could quit 'hotchpotch' News channel as ratings slide, British family told they'll lose 15,000 if they cancel holiday to fire-hit Greek 5-star hotel, Covid test sales soar by a third as official estimates of people with the virus rise, 'Im horrified. What Ive paid for is no longer what Im getting. Well done! A fantastic holiday had by all our party of 7 at the Mitsis Grand in Rhodes.Staff were amazing, polite and so accommodating! This is a good place to grab a beer or soft drink for the kids to enjoy round the pool. My one option was that if I cancelled I would lose everything so I wouldnt get anything back, she told i. It is open from 7am until 10.30 but I recommend getting there early or late as queues can be pretty big. This was great as Piper doesnt eat cheese, she was over the moon to be able to order a pizza base just with tomato sauce and toppings. We could not be happier to hear that you had such a great holiday experience with us! Its well served from all over the world and there are plenty of places around the airport to pick up a hire car. The closest airport to this luxury hotel in Crete is Heraklion International. At no extra cost to you. Your feedback means a lot to us. The room was clean and tidy, bar a bit of a dusty floor so I decided to call receiption and to their credit, 5 minutes later a cleaner had arrived to have a wet clean of the floor (problem solved) Our minibar was topped up daily with soft drinks and water, with staff asking our preference for drinks as to avoid waste. The 8th Roads to Rhodes Marathon was a testament to the spirit of endurance, determination, and breathtaking beauty. The many restaurants and bars all served high quality meals and plenty of drinks. We often ended up going to the local shops, a stroll on the beach in the evening to see the sunset, or retreating back to our room to watch a film. Some were tasty such as the pancakes and omelette, others were average, but those that were poor were the sausages, bacon and baked-beans with coffee also falling short of quality. The hotel staff, accommodation and cleanliness was all 5 star. Both our guests and I as an organizer were 100% satisfied and we look forward to going back. It is table service albeit it all inclusive you need to get served at your dining or bar table. Food Continued - Youre able to dine at four of the la carte restaurants on site. What is your favourite family hotel in Crete? The Mitsis Alila resort and spa is truly heaven on earth. As I said the resort is beautiful and has a lot of hard working lovely staff. cancelled all flights and holidays to Rhodes until Tuesday and confirmed that customers would be refunded. We had paid a bit extra to stay in a superior sea view bungalow and were quite pleased with the room, though a bit more of a view of the actual sea wouldve been nice, our view was far from unpleasant, was well sized, and had a gigantic, comfy bed. All the staff were lovely at the beach bar and pizza oven, always smiling and provided very quick service! Sadly dining including Italian restaurants service is horrendous. Fresh pancakes and omelettes can be requested on the spot. All rights reserved. Towels changed daily, beach towels changed every day, free safe to use in the room. I imagine these were just teething issues as the hotel had only just opened for the season. As climate change bites, what will Britain in 2050 look like? Anyone can write a Trustpilot review. Looking forward to come back one day !More, Dean Sven,We appreciate the outstanding review! We are thrilled to hear that you had such a great holiday experience with us! Thank you to everyone at the hotel. All of them are very family friendly. We found an amazing traditional restaurant just a short walk from the taxi rank - Avli's. Having stayed at the Mitsis Laguna last year in Crete, we decided to try Mitsis Alila, Rhodes this year. I love how the whole hotel is designed. I found that dinner was inconsistent and the foods as main dishes seemed to blend into one taste over time. This hotel was part of our package with Imagine Cruising. The staff are amazing and cannot do enough for you! They all have a balcony overlooking one of the pools, and an expansive view of the Aegean Sea. Were not massive fans of all inclusive hotels, we like to get out and explore and eat and drink at local restaurants. My team will be more than happy with your comments regarding their anticipatory service as they strive to create a truly memorable experience for every single guest.It gives me great pleasure to read that you enjoyed our hospitality and all our facilities. You should seek consular advice at Rhodes airport. EasyJet holidays has cancelled package holidays to affected resorts in Rhodes departing up to and including 29 July and has proactively contacted affected customers. Staff in restaurant are brilliant, Sofi really looks after you. Mitsis Grand Hotel Rhodes, Greece View on a map 8 10 Telegraph expert rating A luxury beach resort option set on the coast overlooking beautiful beaches and the turquoise waters of the Aegean. Mitsis Hotels features a broad spectrum of ultra-all-inclusive hotels and resorts throughout Greece, in Crete, Kamena Vourla, Kos and Rhodes, both in the Mitsis Premium Collection and in the Mitsis Hotels & Resorts range, offering lavish facilities, recreational venues, delicious food, well-equipped meeting rooms as well as relaxing beauty and wellness services.