lion bbq warranty claim

Claim your business. Water or other liquids -cold liquid contacting a hot surface in substantial amounts can cause the ceramic surface to break. BEST OF BACKYARD does not warranty for commercial or institutional use. As part of preventative maintenance, there are steps you must take to prevent cracking of their ceramic surfaces, which will cause the burners to malfunction. Our exceptional customer service and best-in-class warranties serve as support to all those who join Pit Boss Nation for a Bigger, Hotter, Heavier outdoor cooking experience. -The new form will allow you tonotifyus of any shipping damage so that we can file a claim with the shipping company and get you a undamaged replacement sent. How To Guides. . With too little airflow to the burner, the flames are lazy yellow and can produce soot. With this method of cooking, the food is placed above the unlit burner(s) therefore not directly over the flame. Pick the order that item was purchased on and select the item and quantity to return. LION's personal protective equipment no longer requires you to register your product to be eligible for warranty. The glowing briquettes emit infrared energy to the food being cooked, with very little drying effect. Overall, the Lion gas grills are efficient, aesthetic, and cost-efficient. Charcoal is the original infrared. Contact Us; FIND A DEALER; Support HAVE A QUESTION? Another cause can be excessive grease and ash build up on sear plates and in the drip pan. We do not supply hoses with our built-in units. BBQ Island and Fireplace Delivery Options. When you purchase grill products directly from Napoleon.com, you will be presented the option to purchase through anAuthorized Napoleon Dealerthrough various delivery methods (home delivery or in-store pick up). See all (12) Order replacement parts here or contact your local Pit Boss dealer. A regulator humming is a normal occurrence on hot days. 117 reviews #6 of 28 Restaurants in Gunzenhausen $$ - $$$ German International European. Dansons warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the original purchaser. PDF WARRANTY - Lowes Holiday Due to the intense heat of the infrared burners, most drippings and food particles that fall onto the burner surface are immediately incinerated. If your coals have already been lit, spraying with accelerant can cause dangerous flare-ups or fires. Follow BBQGuys on Facebook (opens in a new window), Follow BBQGuys on Twitter (opens in a new window), Subscribe to BBQGuys on YouTube (opens in a new window), Follow BBQGuys on Instagram (opens in a new window), Follow BBQGuys on Pinterest (opens in a new window), Follow BBQGuys on TikTok (opens in a new window), Follow BBQGuys on Spotify (opens in a new window), How to Measure the Cutout for a Built-In Grill, Affordable service contracts offer stellar protection, Enjoy valuable peace of mind long after purchase date, Know your investment is covered if the worst happens, Service plans are available for many outdoor living products. General FAQs; . Allow the cooking grids to heat for approximately 30 minutes. Owned and operated by ShoppersChoice.com, LLC d/b/a BBQGuys.com, Lion L90000 4-Piece 40-Inch Natural Gas Outdoor Kitchen Package - BBQGuys You expressly understand and agree that LionEnergy shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service. The fat acts as a natural tenderizer while cooking and will keep the meat moist and juicy. In the main menu, click Support > Warranties > Warranty Claim. Warranty Information - Weber Marktplatz 10, 91710 Gunzenhausen, Bavaria Germany +49 9831 88670 Website Menu. Labor not included. You represent and warrant that you have all necessary rights to grant us the rights granted under this Section. If you do not agree to these Terms of Service, you may not use our Services. CAN I PUT THE NEW TECHNOLOGY IN MY TEC THAT HAS CERAMIC BURNERS? If you find yourself in that position, please reach out to us at 1-800-446-1071 or click here and we can help you file a warranty claim. Review of the Lion 32 inch L75000 Gas BBQ Grill. Sales: Mon-Fri 7a-9p CST; Sat 8:30-5 CST; Sun 9:30-6 CSTSupport: Mon-Fri 8-5 CST; Sat 8:30-5 CST; Sun Closed. Start by removing your cooking grids and sear plates, turn on one burner, after 20 seconds, turn on the second burner, if you see a difference in the flame height on the first burner you are in a low flow, which means you need to do a regulator reset turn off the gas at the source, disconnect the regulator and let everything sit for 5 minutes. The flame energy is absorbed by the ceramic, which then glows red and heats up to over 1500F in a matter of moments. What should I do? Thermapen ONE | ThermoWorks My Regulator is making a humming sound! Warranty Registration: To qualify for the warranty, the grill must be registered within 30 days of purchase. My 5A screen stopped working out of the blue. Extreme, Supply Chain, Logistics and Lifecycle Management, Supply Chain, Logistics and Lifecycle Management. Terms and Conditions - Lion BBQ Direct Lighting a combustible material, like newspaper, underneath uses the chimney effect to draw the flames and heated air up and over the charcoal, efficiently lighting it without the use of chemicals and lighter fluid. Gas Grill Warranty Comparison Chart : BBQGuys Making the Switch Gallery. The grease builds up and eventually oxidizes, becomes carbon, and finally peels off the surface. Use a lighter or match to ignite the paper and wait. By using our Services, you agree to these Terms of Service. This saves you time and leaves you free to attend to your guests. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides, and salt are some of the substances that can affect metal coatings. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips, or minor cosmetic cracks. We will collect applicable Taxes when we have a duty to collect Taxes. The sear plates protect the gas burners from dripping fats and sauces from the food while you are cooking. Make a pyramid of charcoal around some scrunched up newspaper in the bottom of your grill. YouTube: https://www.youtube.com/watch?time_continue=52&v=nvv0G5968a0. Copyright 2020 Thermal Engineering Corporation (TEC). Limited Lifetime. When you are done cooking with charcoal, you can wet them by slowly and carefully pouring water or sand over the hot coals, then allowing both the grill and coals to cool off completely. Warranty Claim | Napoleon ADLERBRAEU RESTAURANT, Gunzenhausen - Tripadvisor Registering your grill is one of the best ways to help protect your investment in your new Weber grill, and we've made it easy to register your grill. What should I do? Related Repair Pages:Lion Gas Grill Repairs. You agree to promptly notify LionEnergy of any third-party Claims, cooperate with LionEnergy in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). Avoid operating of the infrared burner during heavy rain or snow, and cover the burner as soon as it is cool enough to do so in order to protect it from the elements. Product Warranty | Barbeques Galore Built and Craftsmanship: 9901 Indiana Ave Unit 109, Riverside, CA 92503. Impaired ventilation of hot air from the grill -In order for the burners to function properly, hot air must have a way to escape the grill. Dansons carries a five (5) year warranty against defects and workmanship on all parts, and five (5) year on electrical components. If you're located in Canada, please register your grill here. Regular cleaning of the grill lid will prevent this carbon build-up from occurring. Only valid methods of payment acceptable to us may be used to complete a purchase using the Services. Napoleon 2023. All warranties by manufacturer are set forth herein and no claim shall be made against manufacturer on any warranty or representation. WHAT CLEANING AGENTS DO YOU RECOMMEND TO CLEAN AND SHINE THE RADIANT GLASS? IN ADDITION, LIONENERGY DOES NOT REPRESENT OR WARRANT THAT YOUR USE OF THE SITE, OR THE OPERATION OR FUNCTION OF THE SITE, ANY COMPONENT THEREOF, OR ANY SERVICES OFFERED IN CONNECTION THEREWITH, WILL BE UNINTERRUPTED OR ERROR FREE; THAT DEFECTS THEREWITH WILL BE CORRECTED; OR THAT THE SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. Call Now (949) 388-3342 or (877) 323-2863 We recommend reaching out to your local Napoleon dealer for information regarding potential assembly options. For cooking times and tips please refer to the infrared Grilling Chart in your manual. A Better Brands Company. LionEnergy and its associates attempt to be as accurate as possible. Also, for service, installation and product knowledge, our Napoleon Authorized Dealers are the best resource. If you are signing up for the Service on behalf of your employer, your employer shall be the Account Owner. Please contact our Napoleon Customer Solutions Team for assistance before making air shutter adjustments. Share. Napoleon's infrared burner technology uses less gas and take less time to cook food. Preheat your grill with the main burners on high for 10 to 15 minutes. What should I do? the limited warranty for your LionEnergy Product outlines your exclusive remedies and the procedures to make a warranty claim. Clean the stone by gently wiping with a damp cloth and allowing to dry completely between uses. Although, you can always submit a warranty claim by simply providing your proof of purchase along with the model and serial number. You can then clean out the bottom of your infrared burner, scooping out any debris that you have found. Neither Dansons, or authorized Pit Boss dealer, accepts responsibility, legal or otherwise, for the incidental or consequential damage to the property or persons resulting from the use of this product. . To file a warranty claim you will need to email the following to [email protected] - Name - Address Most outdoor outlets are GFI (ground fault interrupter). Look for meat with a marbled fat distribution that is at least one-inch thick. Your BBQ Restoration, Repair & Cleaning Experts. Chemicals in the accelerant can be hazardous to your health or can change the flavor of the food you are cooking. THE LIONENERGY WEBSITE, ITS CONTENT, ANY INFORMATION AVAILABLE ON OR THROUGH THE SITE AND THE SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. Always follow the instructions on the package. We are not responsible for any loss or harm related to your inability to access or use LionEnergy Services. Lion Premium Grills Warranty Lion offers a lifetime warranty on all cast stainless burners, stainless steel framing and housing, and stainless steel cooking grids.